Need help placing an order?

• Quick link: Store

• Search for the item using the search bar or browse for products using the drop-down categorized section under the store button ( MEN, WOMEN, UNISEX, ACCESSORIES).

• Click on the desired product to enlarge and view more pictures of it (includes front, back).

• Click “ADD TO CART” (you may click “Continue” to add more products before checking out)

• When you’ve finished choosing all your products, go to your shopping cart at the top right corner of the screen and click “CHECKOUT“

• Enter your contact and shipping information and click “Continue to shipping method“

• Review your information and click “Continue to payment method“

• Choose your preferred payment option and click “Complete order“

• Enter your payment option details to complete the order process.

Changing your order/Reporting an issue with your order

Contact us at support@sivanberko.com

Customers must contact the support team about making a change on the same day that the order was made. Otherwise, the order will start its fulfillment process. 

What Are The Payment Methods Available?

At the moment, we only accept Credit/Debit cards and PayPal payments.

Can I Pay Using Paypal Without A Paypal Account?

Yes! It is commonly misunderstood that a PayPal account is needed in order to make payments through PayPal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a PayPal account, all you need is any Debit/Credit card stated below that is supported by PayPal.

By using PayPal, we can process & deliver your orders to you in a shorter time. PayPal is the easiest & most secure way to make payment online.

For more details, click here to see how PayPal works for you.

Do you ship to International locations? 

Yes, we ship worldwide.

How can I track my order?

You will get an email notification when your package was shipped with a tracking number.

Once I place my order, how long will it take to get to me? 

For domestic orders – production will take 2-5 business days and 2-10 days of shipping after that.

For international orders – production will take 2-5 business days and 7-30 days of shipping after that, depending on your location.

Entering a discount/coupon code

On the right side of the checkout page, paste your coupon code inside the box. 

Click “apply” – and the coupon will be added.

What is your return / exchange policy?

We stand behind the quality of our products & guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge — simply submit a customer service request with a photo of the items in question & one of our representatives will issue an immediate replacement.

Please understand that the products are made to order especially for you, meaning that the item will be sent for printing and fulfillment once an order is placed.
Therefore we typically do not accept returns, refunds, or replacements due to user error such as incorrect selection of sizes, designs, colors, etc.